Big Cartel
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Top FAQs

  • How do themes work?
  • How does shipping work?
  • How do pages work?
  • HTML API
  • Why is my shipping wrong on the PayPal checkout screen?

Big Cartel

  • What kind of PayPal account do I need?
  • Why is there a limit of 100 products?
  • Is this a community marketplace like eBay or Etsy?
  • Do you handle printing and fulfillment?
  • Do my customers need a PayPal account?
  • What currencies does Big Cartel support?
  • Can I upgrade, downgrade, or cancel my account at any time?
  • Does Big Cartel take a percentage of each sale?

Design

  • How do themes work?
  • How does maintenance mode work?
  • How do pages work?
  • How do inventory bars work?
  • How can I link back to my site?
  • How do theme styles work?
  • Can I load my store in a frame?

Products

  • How does tax work?
  • How does shipping work?
  • How do options work?
  • How do images work?

Store

  • How does the dashboard work?
  • How does inventory tracking work?
  • What is an RSS feed?
  • How does the checkout process work?
  • How do discount codes work?
  • How do I use my own domain?
  • How do I switch the PayPal account billed for my account?

Troubleshooting

  • Why aren't items being added to the cart?
  • Why was my product oversold?
  • Why aren't new orders showing up in the admin?
  • Why is my shipping wrong on the PayPal checkout screen?
  • Why are my product names garbled on the PayPal checkout screen?
  • Why aren't my images displaying?
  • Why was my account downgraded?

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