All paid accounts support custom domain mapping. This lets you change your store URL from the default example.bigcartel.com to just about anything. If you don’t have a custom domain, you’ll want to register one with the DNS provider of your choice and then follow the steps below.
Customize your instructions
Use the form below to tell us about your domain settings, and we’ll customize instructions just for you.
In the left column, under the My Products section, click Domain Manager.
Click .
In the DNS Manager section, click Launch.
In the CNAME section, click Quick Add.
Enter the following in the provided form: Host: Points to: TTL: 1 Hour (or any value you’d like)
Click Save Zone File and OK on the confirmation.
Step 2: Add a CNAME with Dreamhost
Go to Dreamhost’s website.
Log in to the control panel.
Click Domains > Manage Domains in the sidebar.
Under your domain, click DNS.
Enter the following in the provided form: Name: Type: CNAME Value: Comment: My Big Cartel store
Click Add Record Now!
Step 2: Add a CNAME with easyDNS
Go to easyDNS’s website.
Log in to the members area.
Next to your domain, click DNS.
Under Add a C name (alias), enter: C name (alias): Points to A record (host):
Click next and next again on the confirmation page.
Step 2: Add a CNAME with Network Solutions
Go to Network Solutions' website.
Log in to the control panel.
Click Domains > Manage Domains.
Click Edit DNS next to your domain.
Click Advanced DNS Manager > Manage DNS Records.
Return to Advanced DNS Manager and click Host Aliases > add/edit.
Enter the following in the provided form: Alias: Other Host:
Click Continue.
Step 2: Add a CNAME with 123-reg
Go to 123-reg’s website.
Log in to the control panel.
Under Manage Domains, select your domain and click Modify domain.
Click Manage DNS.
Enter the following in the provided form: Name: Type: CNAME Content:
Click Update DNS.
Step 2: Add a CNAME with your DNS host
Create a CNAME record from to . Depending on the DNS host you use, you may be able to add this CNAME record yourself, or you may need your host to add it for you. If you aren’t sure, get in touch with .
Step 3: Redirect to www.
This is an optional step to allow your customers to use both and www. to access your store. Contact for help setting this up.
That’s it! Now, we wait...
It usually takes 24-48 hours for a new domain to propagate through the internet. If it’s still not working after a few days, you should contact to help you figure out why.
If after a couple of days your custom domain isn’t pulling up your Big Cartel store, something may not be setup correctly with your DNS host. You’ll need to contact them directly to look into the issue.
My DNS host wants to know your IP address / DNS servers
You don’t need to use our IP address or DNS servers, just a simple CNAME as described in our instructions. A records (IP Address) are particularly bad, as IP addresses are subject to change over time, which can leave your shop inaccessible.
Will this affect my email, FTP, etc.?
Nope! Since we’re using a CNAME it shouldn’t change any of your other subdomains. However, if you have additional files using the same subdomain as your store, you’ll need to move them to a separate subdomain.