Help
Frequently asked questions and other useful tidbits.
Can I upgrade, downgrade, or cancel my account at any time?
Of course. Any time you want more or less from your Big Cartel store, you can instantly change plans on the Store > Plan page of the admin.
When you cancel your subscription with Big Cartel, your store will be automatically downgraded to our free plan. You can also completely delete your store from our system. All of this is done on the Store > Plan page of the admin.
No partial/pro-rated refunds are given.
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