Help
Frequently asked questions and other useful tidbits.
Do my customers need a PayPal account?
Nope! Your customers are not required to have a PayPal account to use your Big Cartel store. They can pay using only a credit card if they choose. This is a feature available to Premier and Business PayPal accounts. Learn more »
Making PayPal accounts optional
This should be enabled by default, but just in case you can head to the Profile > Website Payment Preferences section of your PayPal account, and turn on PayPal Account Optional:

Why don’t I see the credit card option?
If you don’t see an option to pay with a credit card on the PayPal checkout screen, and you’ve enabled PayPal Account Optional as we mention above, then it’s probably because PayPal has set a cookie on your computer that remembers you’ve used a PayPal account in the past. To see the option you can remove all cookies from PayPal.com.
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