How do I close my account?

To cancel your Big Cartel store, go to the Store > Plan page of your admin area, scroll down, and click the close my account link.

Closing your account will immediately and permanently delete all products, images, stats, and other data.

If you’re on a paid plan, you may consider simply downgrading to our free Gold plan instead.

If you just need to change your store’s name or URL, you can do that on the Store > Settings page of your admin area.