Help

Frequently asked questions and other useful tidbits.

How does the checkout process work?

After your customers have added your products to their cart, and they click “Checkout”, here’s what happens:

  1. Big Cartel sends all order info to PayPal where your customer pays with a credit card or with their PayPal account.
  2. Your customer is taken back to your store and a message is displayed thanking them for their order.
  3. You receive an email from PayPal telling you who bought something, what they’ve bought, and how much they’ve paid you.

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