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	<title>Big Cartel Help &#187; Store</title>
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	<link>http://help.bigcartel.com</link>
	<description>Your place to learn all about Big Cartel</description>
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		<title>How can I accept donations in my store?</title>
		<link>http://help.bigcartel.com/articles/how-can-i-accept-donations-in-my-store/</link>
		<comments>http://help.bigcartel.com/articles/how-can-i-accept-donations-in-my-store/#comments</comments>
		<pubDate>Wed, 25 Feb 2009 23:14:29 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Store]]></category>

		<guid isPermaLink="false">http://help.bigcartel.com/?p=131</guid>
		<description><![CDATA[You have a couple options to accept donations in your Big Cartel store. You could add different products for certain donation amounts (Ex: $10 Donation, $25 Donation, etc.), or if you&#8217;re using our Platinum or Diamond plan, you could copy and paste a PayPal donation button into your store&#8217;s HTML.
]]></description>
			<content:encoded><![CDATA[<p>You have a couple options to accept donations in your Big Cartel store. You could add different products for certain donation amounts (Ex: $10 Donation, $25 Donation, etc.), or if you&#8217;re using our <a href="http://bigcartel.com/signup">Platinum or Diamond plan</a>, you could copy and paste a <a href="https://www.paypal.com/cgi-bin/webscr?cmd=_donate-intro-outside">PayPal donation button</a> into your store&#8217;s HTML.</p>
]]></content:encoded>
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		<item>
		<title>Can I reset my dashboard stats?</title>
		<link>http://help.bigcartel.com/articles/can-i-reset-my-dashboard-stats/</link>
		<comments>http://help.bigcartel.com/articles/can-i-reset-my-dashboard-stats/#comments</comments>
		<pubDate>Tue, 10 Jun 2008 15:47:10 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Store]]></category>

		<guid isPermaLink="false">http://help.bigcartel.com/?p=89</guid>
		<description><![CDATA[If you&#8217;ve been developing your store for a little while, you&#8217;d probably like to clear out all your stats before you officially launch. We&#8217;ve made this easy:

From your dashboard, click Reset Stats in the far bottom right corner.
Select the stats you wish to erase. Be careful, this is instant and permanent.
Click the Reset button. Gone!

]]></description>
			<content:encoded><![CDATA[<p>If you&#8217;ve been developing your store for a little while, you&#8217;d probably like to clear out all your stats before you officially launch. We&#8217;ve made this easy:</p>
<ol>
<li>From your dashboard, click <strong>Reset Stats</strong> in the far bottom right corner.</li>
<li>Select the stats you wish to erase. Be careful, this is instant and permanent.</li>
<li>Click the <strong>Reset</strong> button. Gone!</li>
</ol>
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		<item>
		<title>How does the dashboard work?</title>
		<link>http://help.bigcartel.com/articles/how-does-the-dashboard-work/</link>
		<comments>http://help.bigcartel.com/articles/how-does-the-dashboard-work/#comments</comments>
		<pubDate>Thu, 03 Apr 2008 16:24:48 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Store]]></category>

		<guid isPermaLink="false">http://help.bigcartel.com/?p=66</guid>
		<description><![CDATA[Your store&#8217;s dashboard gives you a snapshot of what your store is doing right now. Here are a few things it offers:
News
At the top of the dashboard you&#8217;ll see the Big Cartel news ticker. This will link you to our blog where we discuss the latest Big Cartel news and features.
Orders
Shows you all the orders [...]]]></description>
			<content:encoded><![CDATA[<p>Your store&#8217;s dashboard gives you a snapshot of what your store is doing right now. Here are a few things it offers:</p>
<h3>News</h3>
<p>At the top of the dashboard you&#8217;ll see the Big Cartel news ticker. This will link you to our <a href="http://blog.bigcartel.com">blog</a> where we discuss the latest Big Cartel news and features.</p>
<h3>Orders</h3>
<p>Shows you all the orders you&#8217;ve received. It tells you who ordered from you, when the order was placed, and gives you a link to view the order details in PayPal.</p>
<h3>Visitors</h3>
<p>Shows you how many people have visited your store every day for the last week, and every week for the last 6 weeks. <strong>*</strong></p>
<h3>Referrers</h3>
<p>Shows you which websites are linking to your store, how many people have used that link in all (not just today), and when the link was last used. You can sort this list by the most used or the most recent. <strong>*</strong></p>
<h3>Searches</h3>
<p>Shows you the terms people are searching with to find your store, how many people have used the search term in all (not just today), and when the term was last used. You can sort this list by the most used or the most recent. <strong>*</strong></p>
<h3>Views</h3>
<p>Lists your products by the number of times they&#8217;ve been viewed. <strong>*</strong></p>
<h3>Sold Out</h3>
<p>Lists all products that are currently marked as &#8220;Sold Out&#8221;.</p>
<h3>* Does it count my own stats?</h3>
<p><strong style="font-weight: bold;"><span style="font-weight: normal;">No. While you&#8217;re logged into the admin, your visits aren&#8217;t recorded.</span><br />
</strong></p>
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		</item>
		<item>
		<title>How does the checkout process work?</title>
		<link>http://help.bigcartel.com/articles/how-does-the-checkout-process-work/</link>
		<comments>http://help.bigcartel.com/articles/how-does-the-checkout-process-work/#comments</comments>
		<pubDate>Fri, 28 Mar 2008 23:54:15 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Store]]></category>

		<guid isPermaLink="false">http://help.bigcartel.com/?p=22</guid>
		<description><![CDATA[After your customers have added your products to their cart, and they click &#8220;Checkout&#8221;, here&#8217;s what happens:

Big Cartel sends all order info to PayPal where your customer pays with a credit card or with their PayPal account.
Your customer is taken back to your store and a message is displayed thanking them for their order.
You receive [...]]]></description>
			<content:encoded><![CDATA[<p>After your customers have added your products to their cart, and they click &#8220;Checkout&#8221;, here&#8217;s what happens:</p>
<ol>
<li>Big Cartel sends all order info to PayPal where your customer pays with a credit card or with their PayPal account.</li>
<li>Your customer is taken back to your store and a message is displayed thanking them for their order.</li>
<li>You receive an email from PayPal telling you who bought something, what they&#8217;ve bought, and how much they&#8217;ve paid you.</li>
</ol>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>How do I use my own domain?</title>
		<link>http://help.bigcartel.com/articles/how-do-i-use-my-own-domain/</link>
		<comments>http://help.bigcartel.com/articles/how-do-i-use-my-own-domain/#comments</comments>
		<pubDate>Fri, 28 Mar 2008 23:43:28 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Store]]></category>

		<guid isPermaLink="false">http://help.bigcartel.com/?p=14</guid>
		<description><![CDATA[All Platinum and Diamond accounts support custom domain mapping. This lets you change your store URL from the default example.bigcartel.com to just about anything.				
If you&#8217;ve already setup your domain, but it&#8217;s still not working, troubleshoot it to see what the problem is.

Customize your instructions
Use the form below to tell us about your domain settings, and [...]]]></description>
			<content:encoded><![CDATA[<p>All <a href="http://bigcartel.com/signup">Platinum and Diamond</a> accounts support custom domain mapping. This lets you change your store URL from the default example.bigcartel.com to just about anything.</p>				
<p>If you&#8217;ve already setup your domain, but it&#8217;s still not working, <a href="http://help.bigcartel.com/articles/why-isnt-my-custom-domain-working/">troubleshoot it</a> to see what the problem is.</p>

<h3>Customize your instructions</h3>
<p>Use the form below to tell us about your domain settings, and we will customize some instructions just for you.</p>

<noscript>
	
	<style type="text/css" media="screen">
		#instructions, .domain_step { display: none; }
	</style>
	
	<h3>Please <a href="http://www.google.com/support/bin/answer.py?answer=23852" target="_blank">enable JavaScript</a> first!</h3>
	
</noscript>

<form id="instructions">
	
	<fieldset>

		<dl>
		
			<dt class="first"><label for="bigcartel_url">What&#8217;s your Big Cartel URL?</label></dt>
			<dd id="bigcartel_url_area" class="first">http://<input type="text" id="bigcartel_url" autocomplete="off" />.bigcartel.com</dd>
	
			<dt><label for="custom_url">What&#8217;s your custom URL?</label></dt>
			<dd id="custom_url_area">http://<input type="text" id="custom_url" autocomplete="off" /></dd>
	
			<dt><label for="registrar">Which DNS host are you using?</label></dt>
			<dd>
				<select id="registrar">
					<option value="godaddy">GoDaddy</option>
					<option value="dreamhost">Dreamhost</option>
					<option value="network_solutions">Network Solutions</option>
					<option value="easydns">easyDNS</option>
					<option value="123-reg">123-reg</option>
					<option value="">- &#8211; - &#8211; - -</option>
					<option value="other">Other</option>
				</select>
			</dd>
		
		</dl>
		
	</fieldset>
	
	<div id="get_instructions">
		<input type="submit" value="Get instructions &raquo;" id="btn_get_instructions" />
	</div>
	
</form>

<div id="domain_step_1" class="domain_step" style="display:none">
	
	<h3>Step 1: Enter your domain into Big Cartel</h3>
	<ol>
		<li>Go to the <a href="#" id="settings_url" target="_blank">Store > Settings</a> page of the admin area.</li>
		<li>In the <strong>Store domain</strong> field, enter: <strong id="domain_field_url"></strong></li>
		<li>Click <strong>Save</strong>.</li>
	</ol>
	
</div>

<div id="domain_step_2_godaddy" class="domain_step" style="display:none">
	<h3>Step 2: Add a CNAME with GoDaddy</h3>
	<ol>
		<li>Go to GoDaddy&#8217;s website.</li>
		<li>Log in to the Account Center.</li>
		<li>Click <strong>Domains &gt; My Domains</strong>.</li>
		<li>Click <strong class="domain_here"></strong>.</li>
		<li>In the <strong>Total DNS Control</strong> field, click <strong>Total DNS Control and MX Records</strong>.</li>
		<li>Click <strong>Add New CNAME Record</strong>.</li>
		<li>Enter the following in the provided form:<br/><strong>Enter an Alias Name:</strong> <span class="subdomain_here"></span><br/><strong>Points to Host Name:</strong> <span class="bigcartel_here"></span></li>
		<li>Click <strong>OK</strong>.</li>
	</ol>
</div>

<div id="domain_step_2_dreamhost" class="domain_step" style="display:none">
	<h3>Step 2: Add a CNAME with Dreamhost</h3>
	<ol>
		<li>Go to Dreamhost&#8217;s website.</li>
		<li>Log in to the control panel.</li>
		<li>Click <strong>Domains &gt; Manage Domains</strong> in the sidebar.</li>
		<li>Under your domain, click <strong>DNS</strong>.</li>
		<li>Enter the following in the provided form:<br/><strong>Name:</strong> <span class="subdomain_here"></span><br/><strong>Type:</strong> CNAME<br/><strong>Value:</strong> <span class="bigcartel_here"></span><br/><strong>Comment:</strong> My Big Cartel store</li>
		<li>Click <strong>Add Record Now!</strong></li>
	</ol>
</div>

<div id="domain_step_2_easydns" class="domain_step" style="display:none">
	<h3>Step 2: Add a CNAME with easyDNS</h3>
	<ol>
		<li>Go to easyDNS&#8217;s website.</li>
		<li>Log in to the members area.</li>
		<li>Next to your domain, click <strong>DNS</strong>.</li>
		<li>Under Add a C name (alias), enter:<br/><strong>C name (alias):</strong> <span class="subdomain_here"></span><br/><strong>Points to A record (host):</strong> <span class="bigcartel_here"></span></li>
		<li>Click <strong>next</strong> and <strong>next</strong> again on the confirmation page.</li>
	</ol>
</div>

<div id="domain_step_2_network_solutions" class="domain_step" style="display:none">
	<h3>Step 2: Add a CNAME with Network Solutions</h3>
	<ol>
		<li>Go to Network Solutions&#8217; website.</li>
		<li>Log in to the control panel.</li>
		<li>Click <strong>Domains &gt; Manage Domains</strong>.</li>
		<li>Click <strong>Edit DNS</strong> next to your domain.</li>
		<li>Click <strong>Advanced DNS Manager &gt; Manage DNS Records</strong>.</li>
		<li>Return to <strong>Advanced DNS Manager</strong> and click <strong>Host Aliases &gt; add/edit</strong>.</li>
		<li>Enter the following in the provided form:<br/><strong>Alias:</strong> <span class="subdomain_here"></span><br/><strong>Other Host:</strong> <span class="bigcartel_here"></span></li>
		<li>Click <strong>Continue</strong>.</li>
	</ol>
</div>

<div id="domain_step_2_123-reg" class="domain_step" style="display:none">
	<h3>Step 2: Add a CNAME with 123-reg</h3>
	<ol>
		<li>Go to 123-reg&#8217;s website.</li>
		<li>Log in to the control panel.</li>
		<li>Under <strong>Manage Domains</strong>, select your domain and click <strong>Modify domain</strong>.</li>
		<li>Click <strong>Manage DNS</strong>.</li>
		<li>Enter the following in the provided form:<br/><strong>Name:</strong> <span class="subdomain_here"></span><br/><strong>Type:</strong> CNAME<br/><strong>Content:</strong> <span class="bigcartel_here"></span></li>
		<li>Click <strong>Update DNS</strong>.</li>
	</ol>
</div>

<div id="domain_step_2_other" class="domain_step" style="display:none">
	<h3>Step 2: Add a CNAME with your DNS host</h3>
	<p>Create a CNAME record from <strong class="subdomain_here"></strong> to <strong class="bigcartel_here"></strong>. Depending on the DNS host you use, you may be able to add this CNAME record yourself, or you may need your host to add it for you. If you aren&#8217;t sure, get in touch with <strong class="registrar_here"></strong>.</p>
</div>

<div id="domain_step_3" class="domain_step" style="display:none">
	<h3>Step 3: Redirect <span class="domain_here"></span> to www.<span class="domain_here"></span></h3>
	<p>This is an <em>optional</em> step to allow your customers to use both <strong><span class="domain_here"></span></strong> and <strong>www.<span class="domain_here"></span></strong> to access your store. Contact <strong class="registrar_here"></strong> for help setting this up.</p>
</div>

<div id="domain_step_4" class="domain_step" style="display:none">
	<h3>That&#8217;s it! Now, we wait&#8230;</h3>
	<p>It usually takes <strong>24-48 hours</strong> for a new domain to propagate through the internet. If it’s still not working after a few days, you should contact <strong class="registrar_here"></strong> to help you figure out why.</p>
</div>]]></content:encoded>
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