Add a backup phone number

hero-add-a-backup-phone-number

If you ever lose access to both your password and the contact email linked to your shop (yikes! 😫), your phone number can be the backup plan.

With a number on file, we can text you a code to reset your password and get back into your shop. And we won’t use your number for anything else, we promise. 📱

Steps

Web iOS Android

hero-backup-phone-number

  1. Log in at my.bigcartel.com.
  2. Go to .
  3. Under Security, click Add your phone number.
  4. Enter your phone number with area code included.
  5. Enter your current password.
  6. Click Send Code.
  7. You’ll receive a 6 digit code on your phone - type the code into the Confirm 6 digit code sent field and click Save to finish.
  1. Launch the Big Cartel app.
  2. Tap the menu button in the top left corner.
  3. Go to .
  4. Under Security, tap Add your phone number.
  5. Enter your phone number with area code included.
  6. Enter your current password.
  7. Tap Send Code.
  8. You’ll receive a 6 digit code on your phone - type the code into the Confirm 6 digit code sent field and click Save to finish.
  1. Launch the Big Cartel app.
  2. Tap your account image.
  3. Under Security, tap Add your phone number.
  4. Enter your phone number with area code included.
  5. Enter your current password.
  6. Tap Send Code.
  7. You’ll receive a 6 digit code on your phone - type the code into the Confirm 6 digit code sent field and click Save to finish.
Contact Big Cartel

Can't find what you're looking for?

Contact us for more help
Heads up! You're using an unsupported older browser. Click to learn how to update it.