Add a backup phone number

hero-add-a-backup-phone-number

If you ever lose access to both your password and the contact email linked to your shop, then your phone number can be your backup plan.

With a number on file, we can text you a code to reset your password and get back into your shop. And we won’t use your number for anything else, we promise.

Steps

Web iOS Android

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  1. Log in at my.bigcartel.com.
  2. Go to .
  3. Under Security, click Add your phone number.
  4. Enter your phone number with area code included.
  5. Enter your current password.
  6. Click Send Code.
  7. You’ll receive a 6 digit code on your phone - type the code into the Confirm 6 digit code sent field and click Save to finish.
  1. Launch the Big Cartel app.
  2. Tap the menu button in the top left corner.
  3. Go to .
  4. Under Security, tap Add your phone number.
  5. Enter your phone number with area code included.
  6. Enter your current password.
  7. Tap Send Code.
  8. You’ll receive a 6 digit code on your phone - type the code into the Confirm 6 digit code sent field and click Save to finish.
  1. Launch the Big Cartel app.
  2. Tap your account image.
  3. Under Security, tap Add your phone number.
  4. Enter your phone number with area code included.
  5. Enter your current password.
  6. Tap Send Code.
  7. You’ll receive a 6 digit code on your phone - type the code into the Confirm 6 digit code sent field and click Save to finish.
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