Add a backup phone number

hero-backup-phone-number

If you ever lose access to both your password and the contact email linked to your shop (yikes!), your phone number can be the backup plan.

With a number on file, we can text you a code to reset your password and get back in. And we won’t use your number for anything else, we promise. 📱

Steps

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  1. Log in at my.bigcartel.com.
  2. Go to .
  3. Under Security, click Add your phone number.
  4. Enter your phone number with area code included.
  5. Enter your current password.
  6. Click Send Code.
  7. You’ll receive a 6 digit code on your phone - type the code into the Confirm 6 digit code sent field and click Save to finish.

Sorry, right now this can only be done on the web.

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