Add a backup phone number

If you ever lose access to both your password and the contact email linked to your shop (yikes!), your phone number can be the backup plan.

With a number on file, we can text you a code to reset your password and get back in. And we won’t use your number for anything else, we promise. 📱

Steps

Desktop Mobile iOS
  1. Head to the Account area in your admin.
  2. Under Security, click Add your phone number.
  3. Enter your phone number with area code included.
  4. Enter your current password.
  5. Click Send Code.
  6. You’ll receive a 6 digit code on your phone - type the code into the Confirm 6 digit code sent field and click Save to finish.

Sorry, right now this can only be done on Desktop. Here's how to get there from the Mobile admin:

  1. Tap the menu icon and tap Settings.
  2. Tap Use the desktop admin.
  3. Follow the Desktop steps.

Sorry, right now this can only be done on Desktop. Here's how to get there from the iOS app:

  1. Tap your store image in the top left.
  2. Tap Use the web admin.
  3. Follow the Desktop steps.
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