Add notes to an order

Use this handy feature to quickly make note of anything you want to remember about an order.

For example, you maybe want to:

  • make note of a special request
  • that you sent a partial refund due to a shipping delay
  • or even that you included extra confetti in a package 🎊

Order notes are for your own record-keeping and won’t be seen by your customers.

Steps

Web iOS Android
  1. Log in at my.bigcartel.com.
  2. Go to Orders.
  3. Click on an order you want to add a note to.
  4. Click Add note to self +.
  5. Type your note and click Save. A record will appear in the order’s Activity.
  1. Launch the Big Cartel app.
  2. Tap the menu button in the top left corner.
  3. Tap Orders.
  4. Tap an order you want to add a note to.
  5. Tap Add private note.
  6. Type your note and tap Done. A record will appear in the order’s Activity section.
  1. Launch the Big Cartel app.
  2. Tap Orders.
  3. Tap an order you want to add a note to.
  4. Tap Add private note.
  5. Type your note and tap Done. A record will appear in the order’s Activity section.
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