Hover Domain Setup

Using a custom domain like www.mycustomdomain.net? Use these steps »

Using a custom domain like shop.mycustomdomain.net? Use these steps »

Use www

To get your Hover domain up and running with your Big Cartel store - you’ll want to create a CNAME record to point to your shop, and then you’ll simply forward the non-www version of your custom domain to the www version using a 301 redirect. Here’s how you’ll get all of that going:

  1. Log in to your Hover account »
  2. Choose the domain you want to use, and click the Connect tab.
  3. Find Big Cartel in the list of services and click Get Started.
  4. Follow the steps on screen (selecting the first option to use www), enter your Big Cartel store subdomain in the field provided mybigcartelstore.bigcartel.com (be sure to replace mybigcartelstore with your actual store’s subdomain) and click Connect.

That’s it! Now we wait. It can take up to 24-48 hours for domain changes to update.

Hover also provides some more instructions on creating CNAME records and 301 redirects if you’re having trouble locating where to make those changes. If it’s still not working after that, you should contact Hover to help you figure out why.

Use another subdomain

If you’re planning on using your custom domain to display content other than just your Big Cartel store, you’ll want to create a CNAME record on a subdomain that’s not www - like shop.mycustomdomain.net or store.mycustomdomain.net. Here’s how you’ll get that going:

  1. Log in to your Hover account »
  2. Choose the domain you want to use, and click the Connect tab.
  3. Find Big Cartel in the list of services and click Get Started.
  4. Follow the steps on screen (selecting the second option to use a custom subdomain like ‘shop’), enter your Big Cartel store subdomain shop.mycustomdomain.net (be sure to replace with your actual custom domain, including the fancy new subdomain you just created) in the field provided in the last step, and click Connect.

That’s it! Now we wait. It can take up to 24-48 hours for domain changes to update.

Hover also provides some more instructions on creating CNAME records if it’s still not working after that, you should contact Hover to help you figure out why.