Check order details

The Orders section is where all your sales info lives - quickly see the details of who placed an order in your store, what they bought, and where to send it.

And on each order details page, we’ve included tools for managing your fulfillment flow: print a packing slip, edit the customer’s shipping details, add a private note, view the full history of activity related to the order, and mark the order as shipped when you’ve dropped it in the mail. 📦

Need details about a transaction? Click the View in Stripe or View in PayPal link within any order to be taken directly to those details in your Stripe or PayPal account. That’s where you can see the status of any transfers to make sure you’re gettin’ paid.

Steps

  1. Head to the Orders section in the admin.
  2. Click on an order to view your customer’s info and what they ordered.
  3. To view the status of the funds, click View in PayPal or View in Stripe to be taken straight to the transaction in your account. This is where you can issue refunds if needed.
  1. Tap the menu icon in the top left and head to Orders.
  2. Tap on an order to view your customer’s info and what they ordered.
  3. To view the status of the funds, tap View payment details to be taken straight to the transaction in your account. This is where you can issue refunds if needed.
  1. Launch the Big Cartel app.
  2. Tap Orders (little box icon) at the bottom. Tap the icon again to sort by Unshipped or Shipped orders.
  3. Tap on an order to view your customer’s info and what they ordered.
  4. To view the status of the funds, tap View in PayPal or View in Stripe to be taken straight to the transaction in your account. This is where you can issue refunds if needed.
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