Close your account

hero-close-account

We hate goodbyes, but we understand if it’s time for you to move on. And hey, thank you for being a friend. We’re rooting for you!

Closing an account is permanent, so make sure you’re really ready before you proceed. We can’t recover any deleted account data once you’ve closed.

Just taking some time away from your shop? Turn on maintenance mode instead, and come back whenever you’re ready.

Or if you just need to change your store name or URL, you can do that in the Settings area anytime by editing your shop info.

Steps

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  1. Log in at my.bigcartel.com.
  2. Go to Edit your plan & billing.
  3. Click Close shop and follow the steps on screen. 👋
  1. Launch the Big Cartel app.
  2. Tap your account image in the top left corner.
  3. Go to Edit your plan & billing.
  4. Tap Close shop and follow the steps on screen. 👋
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