Contact Big Cartel

General Support Inquiries

Have a Big Cartel account? Log in here for faster help.

We have twelve kind and brilliant humans available for support Monday - Friday from 8am-6pm EST.

Don’t have an account and need a hand? support@bigcartel.com

Need help with an order?

We don’t fulfill orders or control refunds, but check here for resources.

Report a merchant agreement violation

abuse@bigcartel.com

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