Contact Big Cartel

We have nine kind and brilliant humans (no bots here! πŸ€–) available for support Monday-Friday 8am-6pm EST. And if you need a hand outside of those hours, we typically have a few folks available to help out, even on weekends!

Email a question

support@bigcartel.com

Need help with an order?

We don’t fulfill orders or control refunds, but check here for resources.

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