Edit your profile

Your store profile includes basic details about your shop. If any of this info changes, no sweat! You can update it any time.

Shop name

This appears in your theme’s header area and on the order confirmation emails your customers see.

Shop description

Your shop description is for search engine optimization purposes. Even though it’s not listed publicly in your shop, make it brief but descriptive to help search engines find and rank you.

Shop email

This is your contact email address where updates about your store will be sent - order notifications, monthly billing receipts if you’re on a paid plan, and other important account info.

It’s really important to keep this address up-to-date since it’s used to determine account ownership. Be sure you can easily send and receive messages to and from this address. ✉️


If you’ve got a main site you want to link back to, drop the URL in here and a “back to site” link will be created automatically in your theme’s navigation.

Profile image

This is a small icon (like a logo) that represents your shop visually.


  1. Log in at my.bigcartel.com.
  2. Go to .
  3. Click Edit profile.
  4. Click into any field to make updates, then click Save.
  5. Click on the profile image icon to upload a small icon-style picture to represent your shop.

Sorry, right now this can only be done on the web.

Contact Big Cartel

Can't find what you're looking for?

Contact us for more help

Heads up! You're using an unsupported older browser. Click to learn how to update it.