Get notified about orders

Make sure you never miss an order by dialing in your notification settings.

By email 📧

Get an email for each order, whether it went through the Stripe or the PayPal checkout, including what the customer bought, their shipping address and contact details.

In your admin 🖥️

Look out for the green dot on the Orders icon in your desktop or mobile admins. This means there are new orders to view!

On your iPhone or iPad 📱

Use the Big Cartel iOS app to get push notifications for every order your receive.

Look for the badge count on the iOS app icon on your iPhone or iPad to see a quick tally of every unshipped order.

Steps

Web iOS Android
  1. Log in at my.bigcartel.com.
  2. Go to .
  3. Click Edit preferences.
  4. Toggle on the Email me when I receive a new order option and click Save.

Push notifications

  1. Push notifications are enabled for the Big Cartel for iOS app if you’ve allowed notifications when asked, but in case they’re not showing up, head to your device’s Settings area and select Notifications.
  2. Choose the Big Cartel app from the list.
  3. Toggle Allow Notifications on and choose to receive the badge app icon notifications, alerts, or both.

Enable email notifications

  1. Launch the Big Cartel app.
  2. Tap the menu button in the top left corner.
  3. Go to .
  4. Tap Edit preferences.
  5. Toggle on the Email me when I receive a new order option and tap Save.

Push notifications

  1. Push notifications should be enabled by default in the Big Cartel for Android app. Learn more about how to adjust notifications on your Android device here.

Enable email notifications

  1. Launch the Big Cartel app.
  2. Tap your account image.
  3. Tap Edit preferences.
  4. Toggle on the Email me when I receive a new order option and tap Save.
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