iwantmyname

Using a custom domain like www.mycustomdomain.net? Use these steps »

Using a custom domain like shop.mycustomdomain.net? Use these steps »

Use www

To get your iwantmyname domain up and running with your Big Cartel store - you’ll want to create a CNAME record to point to your shop, and then you’ll simply forward the non-www version of your custom domain to the www version using a 301 redirect. Here’s how you’ll get all of that going:

If you haven’t already used iwantmyname’s 1-click setup process, follow these steps:

  1. Sign in to your iwantmyname account »
  2. Next to your custom domain, under Apps & Services, click Install new service.
  3. Choose Big Cartel from the list, and then click Add Big Cartel.
  4. In the Your store name field, enter the first part of your shop’s bigcartel.com URL (do not add http or https in front), and then click Install Big Cartel.
  5. Finally, you’ll head to Account > Edit your shop info > Add a custom domain in your Big Cartel admin. Click Add domain.
  6. Enter your full custom domain (www.example.com), and click Save.

That’s it! Now we wait. It can take up to 24-48 hours for domain changes to update.

iwantmyname also provides some more instructions on creating CNAME records and 301 redirects if it’s still not working after that, you should contact iwantmyname to help you figure out why.

Use another subdomain

If you’re planning on using your custom domain to display content other than just your Big Cartel store, you’ll want to create a CNAME record on a subdomain that’s not www - like shop.mycustomdomain.net or store.mycustomdomain.net. Here’s how you’ll get that going:

  1. Sign in to your iwantmyname account »
  2. Click Manual DNS from the Setup dropdown menu.
  3. Click Edit DNS Records.
  4. In the Hostname field, add your desired subdomain (for example: shop).
  5. Choose CNAME from the dropdown menu (priority not required).
  6. In the Value field, enter your shop’s full bigcartel.com URL, but do not add http or https in front of your bigcartel.com URL.
  7. Click to add your CNAME, and then Save the DNS settings.
  8. Finally, you’ll head to Account > Edit your shop info > Add a custom domain in your Big Cartel admin. Click Add domain.
  9. Enter your full custom domain (www.example.com) into the Custom domain field, and click Save.

That’s it! Now we wait. It can take up to 24-48 hours for domain changes to update.

Iwantmyname also provides some more instructions on creating CNAME records if it’s still not working after that, you should contact iwantmyname to help you figure out why.

Contact Big Cartel

Can't find what you're looking for?

Contact us for more help

Heads up! You're using an unsupported older browser. Click to learn how to update it.