Log in

We’ve made it as easy as possible to log in from any device - no matter where you are, you can get into your store’s admin to manage your shop or make quick changes. To log in, we just need a couple things:

Shop URL

This is the web address or subdomain for your store. So if your store is located at example.bigcartel.com, you can enter either example or example.bigcartel.com in the Shop URL field. You can also log in using your custom domain.

If you’ve logged in before, we’ll remember the last Shop URL you used.


This is the password you’ve created for your store. If you don’t remember it, no sweat - request a reset and we’ll send a link to your contact email so you can create a new one.

After logging in, each time you visit your store’s admin area we’ll automatically keep you logged in for 30 days. If you don’t visit your admin for longer than that, we’ll have you log back in to keep things nice and secure. 🔐 We also send you an email any time we detect a login from a new device so you’re in the loop.


  1. Head to my.bigcartel.com.
  2. Enter your shop URL (example.bigcartel.com) and your password.
  3. Click Log in.
  1. Launch the Big Cartel app.
  2. Tap Log in.
  3. Enter your shop URL (example.bigcartel.com) and your password.
  4. Tap Log in.
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