Take the mystery out of your shop’s traffic. Peek behind the digital curtain to better understand how visitors use your website, validate design/content changes, and identify roadblocks that might be preventing visitors from turning into customers.
Details
- Price: Plans start at $10/month
- Free Trial: 7 days, no credit card required
- Requirements: Lucky Orange account, paid Big Cartel plan
- Developer: Lucky Orange
- Support: Lucky Orange
Setup
- Visit the Lucky Orange install page »
- When prompted, click Allow to give Lucky Orange access to your account.
- Copy the Lucky Orange tracking code provided.
- From the Big Cartel admin, click Design.
- Click the Code tab, then click the Layout page.
- Paste your tracking code right before the </head> tag.
- Save your changes, and you’re all set!
Features
- Dynamic Heatmaps: Watch heatmap data populate in a dynamic, interactive overlay that shows every click, move, and scroll on website elements, menus, pop-ups, and more.
- User recordings: Watch what visitors do while on your website. Quickly segment and filter recordings to see exactly why visitors aren’t converting.
- Form analytics: Clean up your forms by identifying problem areas with reports on abandonment, time to start, field time, average order, and repeated fields.
- Live chat: Talk directly with customers or auto-accept chat invitations. Watch visitors’ screens while you chat with them and point to areas on their own screens to lead them to the right product.
- Customizable poll: Get instant feedback to learn what went wrong on your website. Customize the design of the poll to match the look/feel of your website and be sure to watch a recording of a visitor’s behavior based upon their poll response.
- Conversion funnel: Visualize the path visitors take on your website. Filter through the steps of the conversion funnels to watch recordings of visitors that abandoned your website at a particular step or page.
- Real-time dashboard: Think of the dashboard as your website’s mission control center where you can see a real-time count of people currently on your website, create conversion funnels, discover the top sources to bring traffic to your website, and more.
- Daily email reports: Too busy to log in, view recordings, or check dynamic heatmaps today? You’re covered thanks to daily email reports that send you automatic website updates to your inbox each morning.
