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Switch to PayPal Express Checkout and Stripe

Decades ago, PayPal Standard was a true breakthrough for ecommerce. Now however, it’s outdated and error prone. Quite simply, there are much better ways of getting paid online today. Here are a few reasons we recommend everyone switch to our newer, better PayPal Express Checkout and/or Stripe options:

  • Direct payments - your customers can pay you directly with a credit card (through Stripe) or with their PayPal account (through PayPal Express). PayPal Express also offers a “guest checkout” feature for those who wish to pay with a card instead of logging in.
  • Fewer headaches, more awesome - no more pending e-Check payments, IPN delays, or attempts to spoof orders.
  • Better for high volume sales - no delays from PayPal Standard means a reliable first-come-first-serve checkout experience. No more accidental overselling or ten minute inventory reserve-related headaches.
  • Better conversion tracking with Google Analytics - since your customers always return to your receipt page, we can better keep Google informed.
  • Print shipping labels with PayPal Express Checkout - just the same way you’re used to now with PayPal Standard.
  • It’s the same price - PayPal Express Checkout and Stripe both start at the same price as PayPal Standard: 2.9% + $0.30 per transaction.
  • Switching is fast and easy - you can setup PayPal Express Checkout and Stripe in just a few clicks, and we’re here to help if you have questions.

How to make the switch to PayPal Express Checkout or Stripe

It’s fast, we promise. You’ll be done in minutes!

  1. Visit the Account > Edit your payment options area of the desktop admin.
  2. From there you can choose Stripe, PayPal Express, or both.
  3. Follow the steps on screen to connect your accounts.

FAQs about making the switch

Do customers have to log in to a PayPal account to pay using PayPal Express?

Nope - PayPal Express offers a “guest checkout” option the same as PayPal Standard, so customers can pay by card instead.

Is there an extra fee or membership cost for using PayPal Express or Stripe?

No, there are no monthly or annual fees for using either option. PayPal and Stripe each have their own per-transaction fees.

How long does it take for Stripe and PayPal Express to deposit money?

The first payment Stripe processes will be available in 7 days, and most accounts will then move to a 2-day rolling schedule for deposits. You can also request different deposit scheduling via Stripe. Check out their help doc for more details.

Payments processed through PayPal Express will be available to transfer or use directly from PayPal right away, the same as with PayPal Standard.

Will PayPal Standard’s shipping and tax settings still work?

No, PayPal Standard’s shipping and tax settings aren’t compatible with PayPal Express or Stripe. If you rely on those settings, you’ll either want to stick with PayPal Standard, or switch to Big Cartel’s shipping and tax settings instead.

How do I set up shipping costs and tax rates in Big Cartel instead of PayPal?

Edit any product in your admin to add shipping costs in the Shipping section of the product’s page. You can set a tax rate for your shop in your Account area. Customers will see the appropriate shipping and tax costs added on at the final checkout screen, once they’ve entered their address.

A note on Inventory Reserve

One of PayPal Standard’s shortcomings is a potential delay between a customer placing an order and our system getting notified that money has been received.

To work around this delay (for shops with inventory tracking enabled), our old Inventory Reserve system would remove items from your inventory for 10 minutes when a customer added them to their cart. This gave them time to complete the checkout on PayPal and for us to be notified of the payment. If we didn’t receive payment in 10 minutes, we’d put the item back on sale.

We talked to a lot of people about this workaround. While many loved it, and said their customers liked knowing an item in their cart wouldn’t be taken from them, just as many people hated it, and felt like they’d lost sales, and found that it was abused by people hoarding limited edition products in their carts.

The workaround would also break down when PayPal experienced delays, and would often put a severe load on our servers during flash sales, leading to occasional downtime, and even accidental overselling of popular items.

Ultimately, we feel that first-come-first-serve is the fairest and simplest solution to high-demand products, and the 10-minute Inventory Reserve window is no longer supported with PayPal Standard.

If you have a high-volume shop, and do flash sales on limited inventory products: we highly recommend you switch to PayPal Express Checkout and Stripe, where we only need to reserve the items while the payment is processing. This eliminates the potential for overselling.

Need a hand?

If you have any questions or concerns about these changes, or need help with anything at all, just contact our Support team and we’ll help you out.

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